How can we help?

We prepare your application; you file it. You upload your passport and CNIC and answer the questions for your visa. AI and a case reviewer check every field, then you get the finished application as a PDF to print, with step-by-step guidance on paying the embassy fee and filing it yourself. We do not file on your behalf or book appointments.

No. The price you see is our fee for preparing your application. The embassy visa fee you pay yourself, directly to the embassy or visa centre when you file, and you keep the receipt. We never handle it or add anything to it.

Approval is always the embassy’s decision. A well-prepared application improves your chances, but no one can guarantee a visa, so a rejection does not entitle you to a refund of our fee — the work of preparing your application has already been done. The embassy fee is set by the embassy and cannot be returned by us. If we fail to deliver a complete, checked application because of an error on our side, we will put it right or refund you. See our refund policy for the full terms.

Yes. You file the application yourself, at the embassy or its visa application centre, and pay the embassy fee there. We do not book appointments, but our step-by-step guidance tells you exactly what to book, what to bring and what to expect.

Filling it takes about 11 minutes. Our check usually finishes the same day, and then you print your application and file it. How long the embassy takes after that depends on the country and visa type — we show the current estimate before you start.

No. Your passport, CNIC and photo stay in your vault, encrypted, and are reused on every future application for you and your family.

Our fee is paid by bank transfer to the account shown at checkout. Upload the transfer receipt on the same screen and a member of the team confirms it. Your application page under Track shows where the payment stands, and we message you on WhatsApp once it is confirmed.

Open the application under Track. Each finding is listed there with what to fix; edit the answer or replace the document from that page. If you think a finding is mistaken, call us and a reviewer will look at it with you.

Your name and email can be changed on the Settings page; a new email is confirmed with a code before it replaces the old one. Your WhatsApp number is your account, so it cannot be changed from the app — call us and we will move your account to the new number once we have verified it is you.

Documents can be removed from your vault at any time, and the answers we remember for your next application can be forgotten from Settings. To close the account itself, email us from the address on your account and we delete your data within 30 days, apart from what we are required to keep — see the privacy policy.